Speaker(s):
Presentation: The presentation will introduce the audience to the Epharmix Texting and Telecoaching intervention implemented through a three year SAMHSA grant awarded to the Behavioral Health Network. The interventions were targeted to the Missouri high risk populations (Disease Management and State Targeted Response clients). The intervention uses algorithms to text or call consumers and alert staff to potential problems with individuals managing their substance use, mental health and physical health recovery. The system adjusts its responses and alerts providers based on consumer responses. The intervention has been used extensively in medical care and has been shown to increase communication with the providers, support of recovery and monitoring of chronic health conditions.
Objectives:
- Introduce the Epharmix Intervention and how it is used in substance use, mental health and physical health condition management
- Review data demonstrating the effectiveness of the intervention in high risk populations
- Review consumer testimony about their use of the technology
- Describe the multiple types of interventions and how providers can assign and customize them to meet individual consumer needs