Room: Paradise Ballroom

Speaker(s): 

Whitney Guison, BA, MA

Presentation: Being able to communicate effectively through conflict requires effort similar to learning a second language. Starting out on that journey requires patience, time, practice and the acceptance that you will never “make it”, you will always have room to grow.

This keynote addresses some of the common pitfalls we face when we are in conflict, and gives practical, actionable alternatives that can put you on a path to improving your communication during and around conflict scenarios. Attendees will be educated, entertained, and most importantly- empowered.
Dedicating ourselves to learn the language of conflict will help us set aside destructive communication habits and build meaningful relationships.

Objectives:

  • Identify the common communication pitfalls we face during conflict
  • Discuss best practices to replace the pitfalls
  • Review appropriate responsibility during conflict

Slides and Handouts: